Cancellation & Refund Policy for Educational Services

At Bill Dekho, we are dedicated to providing seamless and secure financial transactions for educational services. However, we understand that cancellations and refunds may sometimes be necessary. This policy outlines the terms under which cancellations and refunds are processed to ensure transparency and clarity.

Cancellation Policy

  1. Service Cancellation by the Client
    Clients may cancel their educational services at any time by contacting our customer support team at support@billdekho.online.
    • Cancellation requests must be submitted in writing, including the client’s account details and the reason for cancellation.
  2. Cancellation by Bill Dekho
    Bill Dekho reserves the right to cancel services if the client violates our Terms of Service or other policies.
    • In such cases, no refund will be provided.

Refund Policy

  1. Eligibility for Refunds
    Refunds are applicable only for unused educational services and must be requested within 30 days of purchase.
    • Services that have already been accessed, utilized, or partially completed are not eligible for a refund.
  2. Requesting a Refund
    To request a refund, please contact support@billdekho.online with your order details and reason for the refund.
  3. Processing Refunds
    Once a refund request is received, our team will review the request and notify you of the approval or rejection.
    • Approved refunds will be processed within 7-10 business days and credited back to the original payment method.
  4. Non-Refundable Services
    The following services are non-refundable under this policy:
    • One-time consultation or advisory sessions
    • Customized educational content or courses
    • Digital learning materials that have been downloaded or accessed

Your Rights

You have the right to access, update, and request the deletion of your personal information. If you wish to exercise these rights or have concerns regarding our refund and cancellation process, please contact us.

Contact Us

For any inquiries regarding our Refund and Cancellation Policy, please reach out to us:

Thank you for choosing Bill Dekho. We value your trust and are here to assist you.